FAQ’s

FAQ’s
What types of weather damage do you handle?

We handle all types of weather-related damage, including wind damage, storm surge flooding, heavy rainwater intrusion, roof and siding damage from wind or hail, fallen trees, ice damming, and snow-related structural damage.

How quickly should I respond to weather damage?

Immediate action is crucial. The sooner you contact a restoration company, the better the chances of minimizing further damage, preventing mold growth, and reducing repair costs. We recommend contacting us within 24 hours of the incident.

Will my insurance cover weather damage restoration?

Most homeowner’s insurance policies cover sudden and accidental weather damage, such as wind, hail, and storm-related water damage. We work directly with insurance companies to help with claims, documentation, and ensuring covered repairs are completed.

What should I do immediately after a weather damage event?
  • Ensure everyone’s safety first.
  • Avoid entering damaged areas if there are risks (electrical hazards, structural instability).
  • Contact a professional restoration company.
  • Document visible damage with photos or videos.
  • Notify your insurance provider.
How long does weather damage restoration take?

The timeline depends on the extent of the damage. Minor repairs may take a few days, while extensive damage requiring structural repairs and drying could take weeks. We provide a clear project timeline after the initial inspection.

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Do you work with realtors and insurers?

Yes. We coordinate with agents, adjusters, and restoration firms and provide documentation in accepted formats.

Will you open walls?

Only if you authorize it and the evidence supports targeted access. Most findings are non-invasive.

Do you find every leak?

Thermal imaging is highly effective, especially when used with moisture meters and building science know-how. Some conditions (e.g., equalized temperatures) may require follow-up tests.

Is thermal imaging safe?

Yes. Infrared cameras passively read surface temperatures—no radiation or contact.

Why hire a professional smoke damage restoration company?

Professional restoration companies use specialized equipment, cleaning agents, and restoration techniques designed specifically for smoke and soot removal. Improper cleanup can spread contamination, worsen staining, or leave behind persistent odours and hidden damage.

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